FAQs
PROTECTIVE ENCLOSURES FAQs
CAN I USE ANY TV OR DISPLAY?
Yes almost any standard flat screen Television or Display can fit inside The TV Shield® and The Display Shield® enclosures that fit within the specifications for that enclosure. (See specs for each enclosure) This includes LED, LCD or Plasma.
WILL MY TV FIT INSIDE OF THE TV SHIELD®?
Below are the general sizes available for each unit. With a maximum break down of dimensions below.
Specs: So you can verify your TV will fit.
SMALL Unit 19-27″ TV (up to a 30″ LED with prior measuring)
INSIDE Back of enclosure dimensions are:
Width (27.25”) Height (19.0″) Depth (5.5″)
These dimensions are for the largest TV you can use in the enclosure without purchasing a TV spacer kit.
Maximum INSIDE dimensions are:
Width (27.75″) Height (19.5”) Depth (5.5″)
These dimensions are for the largest TV that will fit into the enclosure if you use our TV spacer kit.
OUTSIDE Dimensions ARE:
Width (31.53″) Height (23.22″) Depth (6.06″)
WEIGHT: 19LBS
MEDIUM Unit 30-46″ TV (up to a 50″ LED with prior measuring)
INSIDE Back of enclosure dimensions are:
Width (44.25″) Height (27.0″) Depth (6.50″)
These dimensions are for the largest TV you can use in the enclosure without our TV spacer kit
Maximum INSIDE dimensions are:
Width (45.25″) Height (27.75″) Depth (6.50″)
These dimensions are for the largest TV that will fit into the enclosure if you use with our TV spacer kit
OUTSIDE Dimensions are:
Width (49.13″) Height (31.63″) Depth (7.0″)
WEIGHT: 37 LBS
LARGE Unit Designed for 50-56″ TV’s (up to most 60″ TV’s with prior measuring)
INSIDE Back of enclosure dimensions are:
Width (54.0″) Height (34.25″”) Depth (6.25”)
These dimensions are for the largest TV you can use in the enclosure without our TV spacer kit.
Maximum INSIDE dimensions are:
Width (55.50″) Height (35.25″) Depth (6.25″)
These dimensions are for the largest TV that will fit into the enclosure with our TV spacer kit.
OUTSIDE Dimensions are:
Width (59.50″) Height (39.20″) Depth (7.00″)
WEIGHT: 61 LBS
Still not sure? Please give us a call 1-800-331-2628 or go to our contact page and we will contact back asap with confirmation of your fitment.
HOW DOES The TV Shield® & The Display Shield MOUNT®?
The enclosure is mounted “sandwiched” between the TV and any standard “store bought” VESA TV mount, we also offer specific mounts that we have selected that are of great value and offer all the features you could want. The TV Shield and/or The Display Shield can be mounted using flat mounts, tilting mounts, tilting and articulating mounts or ceiling mounts and even deck mounts. They can also be inset into a wall if being done during a build and planned for in advance.
WHAT IS The TV Shield®?
The TV Shield® is the ultimate in indoor and outdoor TV protection. The TV Shield®, outdoor TV enclosure and cover is designed to protect from water, weather, flying objects, vandalism and theft and the solution to being able to use regular every day TV’s (not the expensive outdoor TV’s) in an outdoor environment. While also securing the TV against theft and damage, outdoors, or indoors. Watch, protect and secure any TV in almost any environment!
WHAT ARE THE DIFFERENCES BETWEEN The TV Shield® & The Display Shield®?
The TV Shield® is a “residential grade” enclosure at a lower price point which can open and close easily for direct viewing and listening of the TV or Display. The Lexan® Polycarbonate Shield is hinged at the top with prop arms that can be used to keep the front viewing panel or Shield in the upwards position. There are two keyed (2) locks (chambered) for security. Fans don’t come standard and can be ordered as an option.
The TV Shield® “Combo Kit 1” includes fans and TV Spacer Kit or The TV Spacer Kit and fans can be purchased separately if needed. The HMWPE Housing and Polycarbonate are made of a thinner gauge on the small and medium enclosures.
The Display Shield® is a “commercial grade” enclosure that comes standard with security screws used all the way around the LEXAN® ultra-clear shatter resistant Polycarbonate front Shield. It cannot be opened easily nor propped up like The TV Shield®. This is perfect for those who intend to just put the TV or Display in and leave it closed, sealed and secure at all times.
All HMWPE Housings and Polycarbonate Shields are heavier gauge for a stiffer stronger body. Fan’s come standard on all The Display Shield® units, Two (2) fans are used on the “large” enclosures.
The Display Shield® “Combo Kit 1” adds the spacer kit.
HOW DO THE SPEAKERS SOUND IN The TV Shield® & The Display Shield®?
All TV’s are different and have varying levels of speaker systems. Most of the time you can hear just fine by simply turning your TV up about 1/3rd higher than your normal listening volume.
The TV Shield’s polycarbonate cover can be raised on its hinge and propped open with its standard prop arms to make more effective use of the TV’s speakers.
When The TV Shield® is used in the closed position, TV sound volume is reduced. Some people want to improve sound overall in any case with their TV, especially in outdoor or loud environments so the use of The TV Shield® Outdoor Speaker Kit is recommended, if you plan to watch in the closed position or want overall improved sound.
The Display Shield® has been designed with a semi permanently affixed front panel so in some cases external speaker systems are recommended. Again it all depends on the quality of your TV or Displays internal speaker system, the environment and intended use.
HOW DO YOU GET YOUR TV TO MOVE FORWARD INSIDE The TV Shield®?
There is an optional TV spacer kit listed on our websites. Price is dependent on the size of The TV Shield® or The Display Shield® enclosure but in general is less than $30 MSRP.
IF GLARE IS AN ISSUE, HOW CAN IT BE ADDRESSED?
There is no good answer for glare even for TV’s or expensive outdoor tv’s. We have tested many different glare reducing films and none have worked to our satisfaction. Using a glare reducing Polycarbonate Shield creates a problem for off axis viewing and makes for a blurry direct view. The best anti-glare solution that PEC has found is an overlay film made by “NuShield”. PEC estimates that glare is reduced by about 40%. Another solution is to make sure you mount the enclosure high and point it downward with the sun at the back of the unit. Or to use a tilting, articulating mount to adjust the angle of the TV or the viewing angle.
WHEN USING THE DISPLAY SHIELD® VERTICALLY, WHAT IS DONE WITH THE VENT AT THE TOP OF THE ENCLOSURE?
Vertically oriented The Display Shield® for Digital Signage or Digital Displays are available direct from the factory. The vents and fan are placed for vertical orientation.
IS THERE A THERMOSTAT OR AUTO OFF FEATURE ON THE FANS?
The current 2014 enclosures come with fans that are thermostatically controlled to turn the fans on at 88 degrees and off at 78 degrees.
WHERE DO The TV Shield® & The Display Shield® SHIP FROM?
PEC has multiple shipping locations, most accessories will ship from our corporate location in Florida, all enclosures will ship from our Kansas location and most mounts and select accessories will ship from New York or California. You may receive separate shipments from different locations when placing an order. Drop shipping is available for dealers. Pallet, Container and Freight available for US and International Distributors.
BENEFITS OF The TV Shield® & The Display Shield®
Anyone who wants to protect their indoor LCD, LED, Plasma TV or Digital Signage Digital Display in any indoor or outdoor environment. This includes homeowners who entertain outdoors, snowbirds, RV owners, boat owners, sports tailgaters, and owners of hotels, resorts, sports bars, restaurants, beach or ‘tiki’ bars, country clubs, and any other outdoor or indoor entertainment venue. Do not VOID your warranty by having your TV exposed to the elements!!! Protect your TV with The TV Shield™ or The Display Shield indoor and outdoor TV enclosure.
WHAT KIND OF MATERIAL’S ARE The TV Shield® & The Display Shield® MADE OUT OF?
We researched and tested many materials (metals, coated wood/synthetic wood products, fiberglass, and many plastics) until we found the perfect solution. The TV Shield® & The Display Shield® outdoor weatherproof and water resistant TV enclosure is crafted from a premium, flexible material because of its strong, water resistant, scratch resistant, and UV resistant properties. The housing of The TV Shield® is made from HMWP “High Molecular Weight Polyethylene”, the same material used in outdoor slides or pool slides. The front panel is made from an industry leading ¼ inch thick shatter resistant and ultra-clear LEXAN ® polycarbonate, the same material used in bullet proof glass!
DOES THE ENCLOSURE PROTECT THE BACK AS WELL AS THE FRONT OF AN OUTSIDE TV?
Yes, The TV Shield® & The Display Shield® are complete TV/Display enclosures and protect your TV 360°. The TV mounts inside of the outdoor TV enclosure.
WILL THE OUTDOOR TV COVER WORK WITH DIFFERENT KINDS OF WALL MOUNTS?
Yes, The TV Shield® & The Display Shield® are engineered to be “universal”, and is able to be used with all “standard” VESA mounting systems, up to 600×600. The TV Shield® & The Display Shield® are manufactured with pre-measured and marked “divot” systems, in which you can drill out the back of the unit in pre-molded divots to fit your mount and configuration (this not only lets our Patent Pending TV Shield ®& The Display Shield® be “universal”, but also allows the minimum of holes or moisture entry points), using the provided instructions.
HOW LONG WILL IT TAKE TO RECEIVE MY PRODUCT?
Unless otherwise specified on the order page, we keep inventory of all products in stock, available for shipping within 1 to 2 business days. Orders received before 12pm Eastern time Mon-Fri, will ship the next business day. Orders Received on Saturday, Sunday or Holidays- will ship within 1 to 2 business days. Some products ship from separate locations and you may receive separate tracking information. Order arrival will be based upon chosen shipping method, shipping conditions and per carrier.
HOW IS MY ORDER SHIPPED?
The TV Shield® & The Display Shield® ship via UPS (United Parcel Service) and offers Ground, 2 and 3 Day delivery. FREIGHT Shipping is available as an additional lower cost alternative, please call for details. Other accessories will ship either USPS or UPS.
When your order ships you will be notified by email and provided tracking information for your order. You may also log into your account and view your ‘order status’ – tracking information is provided there as well. The TV Shield® online ordering system currently ships only in the continental United States, however we will be more than happy to assist in shipping internationally via phone orders only.
HOW DO I CLEAN MY THE TV SHIELD® LEXAN® FRONT COVER?
Your outdoor The TV Shield® will look its best when kept clean. The front and back housing can be cleaned with a mild soap and water; however the front panel is a special LEXAN® material, which will look best if you use one of our APPROVED CLEANING PRODUCTS, available on our website.
THE TV SHIELD PRO® LOCKS WON’T TURN, AM I DOING SOMETHING WRONG?
A:
1. Sometimes, especially for the first few months while the seal is still stiff, you may need to apply additional pressure pulling the back plate and the front frame together. This can be done by grabbing the back plate with your hand and pushing the front frame together with another person (or your shoulder if another person is not available) to really compress the seal while turning the lock.
2. If this does not work, the small threaded stud that the lock catches onto may have been shifted back in shipping. You can simply take a pair of pliers and bend the threaded stud towards the front of the enclosure by 3 to 4 degrees. This should allow for the cam arm which is attached to the locking mechanism to more freely engage on the stud.
3. Another one that we see from time to time is that the key is simply not all the way pushed into the lock. When you insert the key and start to turn, you need to put upwards pressure on the key to make sure it does not shift out a little bit. If the key does shift out even a millimeter it will not allow you to turn any further.
HOW DO I PLACE AN ORDER?
Visit our secure, user-friendly STORE and complete the ordering and payment information. ALL online payments are SECURE and use 128bit encryption for your safety.
You can also CALL US at: 1-800-331-2628
We will be happy to take your order over the phone or answer any questions you may have.
Still have questions? We are here to help call us 1-800-331-2628, CHAT with us online or email us through our contact page.